护患情境会话

腹泻患儿的护理

Nursing Care for a Child with Diarrhea



·英语学习·

护患情境会话

腹泻患儿的护理

Nursing Care for a Child with Diarrhea

点评

这位宝宝的妈妈的不和善态度是因为对疾病知识的缺乏，导致焦虑和恐惧的心理。这位床位护士能够换位思考，用耐心帮助的方法去缓解矛盾。优秀的儿科护士与病人家属必须建立有效的沟通。

Comments

The reason for Mrs.Zhang’s unpleasant attitude was due to her lacking knowledge about the disease which caused her to be anxious and frightened. This nurse resolved the conflict by thinking from Mrs. Zhang’s point of view to explain things and to help them. A good pediatric nurse should be able to establish good communication with the patient’s family members.

(周月丽)

高热惊厥抽搐患儿的护理

Nursing Care for a Child with

Febrile Convulsion

背景

患儿，徐晶，女，2岁，因患高热惊厥抽搐发作而入院。其母因孩子反复发病，脾气急躁。对医护人员抱怨、挑剔，对孩子轻微的不适反应过激。护士小周来到病床边进行护理。

Background

Baby girl, Xu Jing, 2 years old, was admitted to the hospital because of febrile convulsions. Her mother became short-tempered for the repeated attacks from her child’s disease. She criticized the medical personnel and overreacted to her child’s slightest discomfort. Nurse Zhou came to the patient’s bedside to care for her.

交流

护士：大姐，徐晶用了镇静剂后睡了1 h。现在有没有不舒服的表现？

病儿妈妈：不舒服？她肯定不舒服，刚才抽搐时两眼上翻，四肢僵硬，怎么会舒服呢？再给我孩子量量体温吧。

护士：她现在体温是正常的，我5 min前刚给她量的体温是37.2 ℃。过一会儿我再给她量吧。

病儿妈妈：你这个护士服务态度怎么这么差？叫你量个体温你也不愿意。你看她脸红红的，肯定又发烧了。

护士：大姐，对不起，惹您生气了，别着急，我马上再给她量一下，并请医生来检查一下。

(护士给徐晶量了体温，是37.0 ℃。医生检查完后认为患儿病情稳定，暂时不需要特殊处理，需继续观察。)

护士：大姐，医生给你的孩子检查过了，一切在恢复正常。现在尽量不要打扰她，让她好好休息吧，我们会密切观察她的病情的。

Interactions

Nurse: Mrs. Xu, your daughter has slept for an hour after taking the sedative. Is she having any discomfort now?

Patient’s Mother: Discomfort? She must be in discomfort. When she was twitching a while ago, her eyes were rolled up and her four limbs were stiff. How could she be comfortable? Take my child’s temperature again.

Nurse: Her body temperature is normal now. It was 37.2 ℃ when I took it five minutes ago. I will take her temperature again later.

Patient’s Mother: How come your attitude is so bad? You are unwilling to take her body temperature when I asked you to. Look at her, her face is all red. She must have a fever.

Nurse: I am sorry Mrs. Xu. I made you angry. Don’t worry, I will take her temperature at once and will also send for a doctor.

(The nurse took Xu Jing’s temperature. It was 37.0 ℃. After finishing checking the patient, the doctor thought the infant’s condition was stable and did not need special treatment at that moment, except continuing observation.)

Nurse:Mrs.Xu,the doctor has examined your child and thoutght that everything is turning to mormal.We should try not to disturb her now and let her to have a good test.We will observe her condition closely.

(倪志红)