刘秋月：奔跑的山茶花

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3月31日的南滨路，重庆国际马拉松吸引了无数跑者，重庆航空山茶花乘务组的乘务员刘秋月便是其中之一。比赛结束，她成功完成了自己的目标——跑完21公里的半程赛。

站在终点线外的刘秋月，弯下了腰，双手护住膝盖，大汗淋漓，一边喘着粗气，一边费力喊着“爽，终于跑完了”！这种“痛并快乐着”的状态，将她昂扬向上、不轻言放弃的性格，呈现得淋漓尽致。

Chongqing International Marathon which started from the Nanbin Road on March 31, attracted numerous runners. Liu Qiuyue, a flight attendant of Chongqing Airlines Camellia Crew, was one of them. After the race, she succeeded in accomplishing her goal- finish the 21km half marathon.

Standing outside the finishing line, Liu Qiuyue bent down and put her hands on her knees, sweating profusely and gasping heavily. But she didn’t forget to shout out, “It’s awesome and I finally did it!”Exhausted, she felt the aching pain in her legs but enjoyed the happiness of conquering herself in her heart. At that time, what we saw was a high-spirited and persistent girl who never gave up easily.

决不放弃的奔跑者 A Runner Who Never Gives Up Easily

温柔体贴是大多数人对于空乘人员的固有印象，但真正走进山茶花精英乘务组，你会发现，在空乘们柔美的背后，藏着一股“不达目的决不罢休”的韧性与刚强。

这种韧性与刚强，在这一次马拉松就能窥见端倪。人数不多的山茶花精英乘务组就有十多人报名，其中两人成功中签，除了跑完半程赛的刘秋月，采霞更是顺利跑完了全程赛。

提到运动，就能触及刘秋月的兴奋点，这或许与她从小喜欢运动不无关系。在校期间，她便是校篮球队队员，网球、瑜伽也都能露上两手。平时，刘秋月喜欢在健身房跑步机上，一边跑步一边听音乐，享受难得的放松时刻。

这次马拉松，同事们激情高涨，很多人报名，二十多人成功中签。为了备赛，报名成功的同事们三五成群相约，有时是趁着午休跑上一段，更多的时候,大家下班后相互鼓励着跑上几公里。

尽管平时练得很勤奋，但并非真正的比赛，哪怕只是半马。所以，跑到七公里左右时，膝盖向刘秋月发出了强烈抗议，“从没感觉膝盖会这么痛。”

这时候，刘秋月骨子里的韧劲就上来了。她咬牙继续跑，决心无论如何也要兑现出发前的诺言，“爬也要爬到终点去”。在她奋力的奔跑中，同行者也在无形中给了她莫大的鼓励——一位五十多岁的中年人，推着坐在轮椅上的老人一直在向前冲。

Most of us are impressed by the flight attendants for their gentleness and considerateness, but if you have a knowledge of the Camellia elite crew of Chongqing Airlines, you will find the toughness and stoutness of “never giving up until the goal is reached” behind their delicate and graceful appearance.

And their toughness and stoutness were exhibited incisively and vividly from the marathon. A dozen people out of the small camellia elite crew signed up for the race and two of them were chosen successfully. In addition to Liu Qiuyue who finished the half marathon,the other person is Caixia, who even finished the whole marathon successfully.

空姐刘秋月

Speaking of sports, Liu Qiuyue became excited.This perhaps has something to do with her fond of sports when she was young. While at school, she was on the school basketball team and also good at tennis and yoga. At ordinary times, Liu Qiuyue likes to run on the treadmill in the fitness room and she will find rare relaxation to listen to music while running.

For this marathon, all her colleagues were very high-spirited. Many of them signed up and more than 20 persons got the qualification. To prepare for the race, the colleagues who were successfully chosen often got together to run some kilometers at noon break or after work. They encouraged each other every day to make preparations for the race.

Although she took practice diligently, it can’t be compared to the real race, even for a half marathon.Liu Qiuyue felt a sharp pain in her knees after running about 7km. “I have never felt such a pain in my knees before, “she said.”

But so resilient Liu Qiuyue is that she bit the bullet to continue to run. She was determined to fulfill her previous promise “I must reach the finishing line even if I have to climb.” During the race, she was also greatly encouraged by many fellow runners and she could never forget the scene that a 50-year-old man was rushing forward by pushing an old man sitting in the wheelchair.

保证安全前提下提供最好服务 Offering the Best Service While Ensuring the Safety

跑马拉松的韧劲，体现在工作上，就是拼劲。正是凭借着跑马拉松体现出来的韧劲和拼劲，让她在工作中坚持到底、决不放弃，成功入选山茶花精英乘务组。

山茶花是服务的能手和多面手，不过即便如此，山茶花也会有遇到难题的时候。

一次，一位客人一登机就向刘秋月要了一杯浓茶，但等到刘秋月泡好茶水端到客人面前时，客人却睡着了。为防止茶水被意外打翻，刘秋月只得将茶水带走。巡舱过程中，这位乘客又叫住她，表示需要餐食，然而当餐食拿到面前时，乘客又打起了瞌睡。最终，刘秋月只能在客舱服务停止前，将餐食收回。

可是，距飞机落地还有十五分钟、所有乘务员按照要求回到座位系上安全带后，乘客突然再次提出要喝水。这着实让刘秋月有些为难。按民航规定，此时飞机上不允许提供送水等服务。

一边是乘客的诉求，一边是飞行安全严格的规定，刘秋月左右为难。

看到这一情况，坐在刘秋月身旁的乘务长指点：“一切服务都必须以安全第一为前提，你好好和乘客沟通一下，在飞机落地后，再进行服务。”于是，刘秋月耐心和这位乘客沟通，飞机一落地，她迅速按照乘客刚上飞机时提出的要求，冲泡了一杯浓茶，并细心地将水温冲调到了刚刚适口，让乘客在下飞机前，喝到了茶水。

事后再回想，从乘客开始一再“睡着”的冷淡，到离开时的微笑致谢，刘秋月顿感轻松和欣慰。

Liu Qiuyue's resilience on marathon also reflects on her hard work. It is just because she is persistent and indomitable who does a great job that she was successfully selected as a member of camellia elite crew.

All the attendants in camellia crew are generalist who are good at offering services. But even so, they would also encounter difficulties.

At a time, a passenger asked for a cup of strong tea, but when Liu Qiuyue made the tea and brought to him, the passenger was already asleep. To prevent the tea from being knocked off, Liu Qiuyue had to take the tea away. When she was taking a patrol in the cabin, the passenger again called her to stop and said he wanted the meal. But when the meal was ready for him, he dozed again. Having no other choice, Liu Qiuyue had to take back the meal before the cabin service time was up.

重庆航空马拉松

However, just 15 minutes before landing, when all the attendants were required to go back to their own seats and fasten the safety belt, the passenger requested again for a cup of tea. This embarrassed Liu Qiuyue very much. According to the security provisions of civil aircraft, it is not allowed to offer services at that time.

Liu Qiuyue was in dilemma. One was the strict provisions of flight and one was the appeal of the passenger.

Seeing the embarrassment on her face, the chief attendant sitting beside her, gave her advice,“All the services must be offered under security.Safety always comes first. You’d better have a good communicate with the passenger and tell him that you will serve him after the the aircraft is landed.” So, Liu Qiuyue explained to the passenger patiently and soon made a cup of tea with the moderate temperature to the passenger after the aircraft was landed and before the passenger took off the plane.

After the event, she felt relaxed and delighted when she recalled the smiles of acknowledgement on the passenger’s face.