Discussion on Continuous Improvement of Laboratory Quality Management System in Testing Institutions

Yuan Wenjie

(Guangdong Shantou Quality Measurement Supervision and Inspection Institute,Shantou,Guangdong 515000)

Abstract：With the rapid development of China's inspection and testing industry,the development of laboratories has entered a critical period.The experimental research of testing laboratories at various stages has important implications.After long-term practice and summary,the testing organization found that there are many problems during the quality control of testing and testing,and establishing the quality management system is the main research topic of this paper.

Keywords：testing laboratory;quality management system;improvement and optimization

The testing institution laboratory needs to continuously improve and explore in practice according to the existing policy conditions in China,and summarize various practical management experiences.Establish internal audit standards and management evaluation standards.Preventive treatment of problems that may exist in the laboratory application of the testing institution,rationally apply the concept of sustainable development around its testing ability and testing quality.The laboratory only optimizes the quality management system and will test the quality of inspection and service quality.Improvement can promote the healthy development of testing institutions[1].

I.Effective Paths of Continuously Improvement of Laboratory Quality Management System in Testing Institutions

(i) Centralized Improvement

1.Internal Audit

The internal audit is a basic work for the relevant departments of the quality control and inspection of the testing laboratory,which is organized and guided to review the laboratory conditions.This work,also known as the first party audit,has a positive guiding role in the continuous optimization and improvement of the quality control system of the testing laboratory[2].

2.External Review

Examine the external audit of the laboratory,invite some external review teams to review the test room,and propose management suggestions for problems in the test room.Compared with the internal review,the professional requirements of the reviewers are higher,they are more aware of the entire review process and basic requirements,so the suggestions for improvement are more suitable for the actual situation.External reviewers often have no direct contact with the laboratory before.The review period can be more objective and specific.If the internal review fails to find some professional problems,the internal audit and external audit will be conducted through comprehensive laboratory quality management guidance.Closely united,the audit results can be improved to better meet the application requirements of the laboratory.

(ii) Gradually Improvement

1.Testing Laboratory Comparison

Inter-laboratory comparisons focus on the basic requirements of quality management and collect all kinds of data information.After collecting and applying various types of data,experimental researchers and managers can discover the deficiencies that may exist in the laboratory and propose corresponding rectification opinions or requirements.Different laboratories can share practical experience with each other,optimize the problems that may exist in their own,and the laboratory quality management can better meet the requirements of the standard specifications.

2.Research on the Ability of Testing Laboratory

According to the quality management standards established by scientific research institutions or enterprises,after the inter-laboratory comparison has been completed,the test results need to be evaluated to determine the basic capabilities of the laboratory.This method of detection and evaluation is more accurate.

3.Daily Supervision and Maintenance Work

The main purpose of the establishment of management mechanism optimization is to find out the quality of inspection problems in daily practice.By pre-applying the prevention and control scheme,the harm of various accident problems can be minimized.During the routine maintenance of the testing laboratory,the staff is required to carry out detailed work on various applications and maintenance work.The establishment of a daily supervision and management system can promptly detect and deal with various problems,avoiding the gradual deterioration of various small problems during the application of the laboratory and causing unnecessary losses.

4.Problems Found in the Improvement of Audit

After the laboratory internal audit and external audit,the problems reflected in the audit report will be dealt with,and the progress of the problem solving will be paid attention to,and the problems arising will be maximized to continuously improve the optimization and improvement of the inspection management system.

II.Continuous Improvement of Testing Laboratory Quality System Attaches Importance to Quality Supervision

(i) Quality Supervision Preliminary Design

The quality supervision work is mainly based on two basic models,regular and irregular.Regular supervision and management have clear requirements for their cycle and frequency,and they need to be carried out according to the internal quality supervision and management plan.Instead of setting the detection cycle and frequency according to the needs of individuals or departments.

If it is for some hard requirements,then the frequency of testing quality supervision work will be controlled,quality supervision and management will be done in the procurement stage of laboratory equipment,and some old and new instruments will be exchanged,and the quality must be ensured.During this period,there is also a clear requirement for the professionalism of the management staff.Whether in the early stage of project research or in the project research process,it is necessary to optimize the problems existing in the laboratory application stage.

The inspection laboratory management work shall be carried out in an orderly manner according to the internalstandard managementnorms.Through the guidance of the corresponding experts and professional technicians,the specific task objectives of supervision and management will be clarified.If the laboratory does not have a dedicated quality supervision administrator,then it is necessary to apply to the higher authorities to avoid the lack of professional competence of the supervisor and affect the progress and quality of each work.During the period of employment of the scientific research and testing institutions,the quality supervision administrator should assess and train the professional quality,so that the quality supervision administrator is full of responsibility in the work phase,so that the quality problems in the laboratory testing can be discovered and processed in time.

(ii) Quality Supervision and Precision Design

When preparing the quality inspection plan of the testing laboratory,the main contents of the plan are clearly defined,namely,the personnel setting of quality supervision,the quality supervision target,the quality supervision specific project,the quality supervision cycle and the frequency;and the specific project is also studied.During the period,it will summarize the application of the laboratory,sort out the existing problems and feedback to the superiors in a timely manner,and do a good job of tracking and processing the laboratory application and optimization;the quality supervision and management department will archive the project operation and supervise the testing experiment.The actual situation of the application of the room quality management system.

The main content of quality supervision and testing needs to start with quality supervision and management personnel.The professionalism and proficiency of quality supervision and management personnel need to be strengthened in repeated post practice.During the application of the instrument and equipment,pay attention to whether the basic quality is within the deadline,ensure that the instrument and equipment can assist the normal work,and the later application,maintenance and inspection of the instrument can be carried out according to the standard specification process.For the laboratory environmental facilities conditions,the specific operations need to be carried out according to China's industry standard specifications,as close as possible to the testing requirements.

III.Continuous Improvement of Testing Laboratory Quality System to Strengthen Internal Audit

Establish internal audit objectives during the internal audit work,and clarify the work content of each stage.First of all,according to the characteristics of different projects,optimize the establishment of scientific and rational management programs,the establishment of the testing laboratory management system should be targeted,and all work can be smoothly promoted.Secondly,due to the different functionalities of different laboratories during the application of the audit method,during the internal audit work,understand the basic attributes of the laboratory and apply the audit method in a targeted manner to ensure that all projects are smooth.There will be no interruptions.To ensure that the internal audit work has good guarantee conditions,and should have a clear understanding on the laboratory.

During the on-site audit,the on-site audit supervisory management staff needs to review according to the internal audit work flow and the work objectives.If some audit items cannot be carried out as required during the internal audit,it is necessary to communicate with the responsible person and obtain the specific application of the instrument and equipment,from the side to understand whether the researchers can follow the standard specifications during laboratory applications.Tracking the experimental environment,facility conditions,on-site inspection,etc.,can play a fundamental role in assisting in optimizing the quality of the test[3].

After the test is over,internal auditors are required to provide guidance on the audit,so that they can fully understand whether the audit results meet the standard specifications.If the internal audit is not up to standard,then it is necessary to communicate with the relevant departments,determine the specific time for rectification and acceptance,and review it later.These are regularly assessed according to plan and time,and its assessment is related to the stable development of the entire laboratory management system.Managers can grasp the situation of employees in the assessment of employees,and provide suggestions and rectification suggestions for unruly and wrong practices,and correct and prevent them in time.

Effective supervision is one of the methods to ensure the operation of the management system.It is necessary to ensure that the supervisory personnel supervise and evaluate the key points of each inspection work,and find out the problems and solve them in time.Establish effective preventive measures to reduce the risk of testing failures and improve testing efficiency.The evaluation of active participation in ability activities reflects the level of ability of testers,the high active participation ability of the inspectors can ensure the high level of testing in the laboratory,and it is also a recognition of individual ability.Through such activities,the laboratory can be made.Producing highly credible data has a relatively good objective evaluation.The comparison between different departments will also stimulate the efficiency between departments,improve the quality of analysis,further improve the management system,and ensure the accuracy and reliability of test results.

IV.Conclusion

To establish a quality control system for testing laboratories,it is necessary to explore new testing methods and technical means according to industry standards.At present,some work has not been applied in the practice process.The quality management level of the testing laboratory is uneven.After the system is established,continuous optimization and improvement are needed to overcome various problems in the application stage of the testing laboratory and meet the requirements of standards and specifications.