探讨SWOT分析法在泌尿外科护理管理质量中的应用效果分析

杨宝珠 张艳会

[摘要] 目的 探究SWOT分析法在泌尿外科护理管理质量中的应用效果。方法 随机抽取2017年1月—2018年12月该院于泌尿外科接受治疗的84例患者纳入研究范围，将2017年的42例采用常规护理管理方式进行管理的患者纳入对照组研究范围，主要进行治疗环境的护理干预，加强对患者进行健康教育，以方便患者对自身病症进行掌握，将2018年的42例采用SWOT分析法方式进行管理的患者纳入实验组研究范围，对医院内的护理优势进行分析，结合医院护理中存在的劣势，对护理面临的机遇及威胁进行综合分析，在此基础上通过加强培训，建立层级护理管理机制及提升护理人员认同感进行护理管理，对比两组护理管理质量。結果 经研究，实验组患者的护理质量评分（97.85±2.12）分及满意度评分（98.87±1.45）分显著高于对照组（85.44±3.63）分和（82.36±4.52）分，差异有统计学意义（P<0.05）。结论 应用SWOT分析法有利于提升护理人员的护理能力，不断提升护理质量。

[关键词] SWOT分析法;泌尿外科;护理管理质量

[中图分类号] R473.6 [文献标识码] A [文章编号] 1672-5654（2020）02（a）-0031-03

Investigation of the Effect of SWOT Analysis on the Quality of Nursing Management in Urology

YANG Bao-zhu1， ZHANG Yan-hui2

1.Department of Urology， Jilin Province FAW General Hospital， Changchun， Jilin Province， 130011 China; 2.Department of Geriatrics， Jilin Province FAW General Hospital， Changchun， Jilin Province，130011 China

[Abstract] Objective To explore the application effect of SWOT analysis in the quality of nursing management in urology. Methods Randomly selected 84 patients who were treated in the hospital from January 2017 to December 2018 in the urology department. The 42 patients treated with conventional nursing management in 2017 were included in the control group. Nursing interventions in the treatment environment， strengthening health education for patients to facilitate their mastery of their own illnesses， including 42 patients who were managed by the SWOT analysis method in 2018 into the experimental group's research scope， and conducting nursing advantages in the hospital analysis， combined with the disadvantages in hospital nursing， comprehensively analyze the opportunities and threats faced by nursing， based on this， strengthen the training， establish a hierarchical nursing management mechanism and improve the identity of nursing staff for nursing management， and compare the two groups of nursing management quality. Results After research， the quality of care score （97.85±2.12）points and satisfaction score （98.87±1.45）points of the experimental group were significantly higher than the control group （85.44±3.63）points and （82.36±4.52）points， and the difference was statistically significant（P<0.05）. Conclusion The application of SWOT analysis is beneficial to the improvement of nursing staff's nursing ability and continuous improvement of nursing quality.

[Key words] SWOT analysis; Urology; Quality of nursing management

泌尿外科主要针对各种尿路结石及复杂性肾结石病症、肾脏及膀胱肿瘤病症、前列腺炎及前列腺增生病症、睾丸附睾肿瘤及炎症、睾丸精索鞘膜积液、泌尿系损伤、先天性尿道下裂、肾盂输尿管连接部分狭窄及隐睾所导致的肾积水等多种病症进行治疗[1]，泌尿外科的治疗历史悠久，治疗病症复杂，且泌尿外科患者数量较多，为更好地提升治疗质量，确保患者机体安全，必须强化泌尿外科的护理管理质量。SWOT分析法指的是根据内部及外部竞争环境和竞争条件，合理进行态势分析，对护理过程中的优势、劣势及外部存在的机会和威胁等进行列举，并系统地对各项因素进行分析[2]，以此得出决策性结论，该实验研究就该护理管理方式于泌尿外科护理中的应用进行效果进行分析。报道如下。