多伦多：多元的活力

Text by Brooke&Wang Dan Translation by Zheng Ying Photos by CFP

多伦多：多元的活力

Text by Brooke&Wang Dan Translation by Zheng Ying Photos by CFP

TORONTO: A CITY WITH VARIOUS VITALITY

Host: Zhang Rui, General Manager of China

Southern Airlines Toronto Offi ce

Must-dos in Toronto

A、Special Experience:

Taste a pea meal bacon sandwich and butter pie at St. Lawrence Market；Watch hockey games at the Air Canada Centre ；Visit the world’s miracle Niagara Falls by boat；Climb up the CN Tower B、Best time for travel: from June to August C、Impressions on Guangzhou: Many Chinese Immigrants came to Toronto from Guangdong Province in the early years. The Toronto people have a close affi nity with Canton, naming it as a modern metropolitan with plenty of delicacies.

主持人：张蕊，南航多伦多办事处总经理

她眼中不可错过的多伦多：A、特殊体验：去圣劳伦斯市场品尝豌豆粉熏肉三明治和黄油馅饼；到加拿大航空中心看冰球比赛，乘游船欣赏世界奇迹尼加拉大瀑布；攀登加拿大国家电视塔

B、最佳旅游季节：6—8月

C、当地人对广州的印象：多伦多华人早年多来自广东，所以当地人对广州很有亲切感，在他们眼中广州是一个有很多美食的现代都市。

Q1: What's special about the Guangzhou-Toronto route?

Zhang: Toronto is an extremely vibrant and attractive city with abundant tourism resources. Visitors can have unforgettable experiences here. Considering the diverse demographics and the fact that different ethnic groups have very different travel schedules, China Southern has tailored extensive products from double-round, triple-round to quadruple-round tickets, bounding for mainland China, Southeast Asia, South Asia, and Australia, at very attractive prices across different cabins, including fi rst class and businessclass.

Q2: Is there anything you should keep in mind when serving Canadians?

Zhang: We found there are many seniors, especially those in wheelchairs. During summertime there are also many young children travelling without a guardian. We provide special care to these travellers. We have expectations on “Fly with Kapok”, our special child-caring service, to receive good sales. Again, considering the ethnic diversity, China Southern provides a meal booking service and try to satisfy every passenger.

Q3: As a Chinese carrier, what is China

Southern's advantage in the Toronto market? Zhang: China Southern maintains excellent cooperation with WestJet and Delta Air Lines. By code-sharing and SPA, we are able to provide fl exible travelling options between Toronto andmajor North American cities like Boston, LA, New York City, Orlando, etc. We also have the most extensive network in mainland China. Our Canton hub can proudly connect almost anywhere, facilitating single check-in for connecting fl ights, free transit accommodation, everything we can to bring convenience.

Q4: Any suggestions for Chinese travellers who visit Toronto for the first time?

Zhang: Canada Border Services Agency specifi cally forbid travellers bringing meat, seeds, soil, etc. across the border. Personal exemption limit for liquor is 1 litre. We highly suggest travellers visit the CBSA website to understand the most updated requirements prior to departure.

Q5: Are there any convenient ways of travel between Toronto and other North American cities?

Zhang: Flying is most convenient. China Southern has collaboration with WestJet, Delta, and Mexican Airlines so it's easy to buy linkage tickets through China Southern. As a SkyTeam member, China Southern also provide North American packages at very attractive prices.

Q1：多伦多的航空市场有什么特别之处？

张：多伦多是加拿大非常有活力和吸引力的城市，有丰富的旅游资源，可以给旅客很多震撼的体验。此外，多伦多是一个移民城市，49% 的居民来自世界各地。各族裔出行淡旺季不一样，南航针对此制定了两次、三次、四次往返套票，针对前往中国大陆、东南亚、南亚、澳洲的旅客设计不同的套票产品，分布在各个舱位包括头等和公务舱，价格非常优惠。

Q2：服务多伦多旅客需要特别注意哪些地方？

张：我们发现这边老年乘客比较多，有不少是轮椅旅客。暑期时，还有很多单独乘机的无陪儿童。所以，我们会特别注重这些特殊旅客的服务要求。南航有专门针对无陪儿童的“木棉童飞”服务，非常适合这条航线，可以让父母们更放心。另外，考虑到加拿大是个移民国家，南航提供了预订选餐服务，尽量满足不同文化背景旅客的饮食需要。

Q3：作为一个来自中国的航空公司，南航最吸引当地旅客的优势是什么？

张 ：南航和西捷航空、Delta 航空有很好的合作关系，有很多代码共享、SPA 的合作航班，从多伦多出发很方便到达波士顿、洛杉矶、纽约、奥兰多等北美主要城市，能给旅客更多出行选择。另外，南航在中国内地有最大的覆盖网络，可以通过广州枢纽到达多个地方，而且中转便利，有通程值机、免费住宿等多项中转服务。

Q4：对第一次到多伦多机场的中国旅客，有哪些建议？

张 ：加拿大入境（CBSA）有明确要求，比如不能带肉类、种子、土壤等，酒水超过1公升要交税，现金超过1万加币要申报。建议旅客出行前上网了解清楚入境要求。

Q5：从多伦多去北美其他地方，还有哪些便捷的方式？

张：航空是最方便的出行方式。南航和西捷航空、Delta、墨西哥航空都有很多合作，从多伦多去北美其他航点，都可以通过南航购买联运客票。而且作为天合联盟成员，旅客还可以购买专门的北美套票，价格上更加优惠。

Flight Information(Local Time)：